Shipping Policy
AsraSecret provides reliable and secure shipping for all beauty, skincare, and cosmetic products across the Netherlands, the European Union, and internationally.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). Orders placed after business hours will be processed on the next working day.
2. Estimated Delivery Times
- Netherlands: 2–5 business days
- European Union: 5–10 business days
- International: 7–15 business days
Delivery times may vary depending on shipping carriers, customs clearance procedures, and local postal services.
3. Shipping Costs
Shipping fees are calculated at checkout based on the delivery location and selected shipping method. Promotional free shipping offers may apply during specific campaigns.
4. Customs, Duties & Taxes
International customers are responsible for any customs duties, VAT, or import taxes imposed by their country. These charges are not included in the product price or shipping cost.
5. Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information (where applicable).
6. Lost or Damaged Shipments
If your order arrives damaged or is lost in transit:
- Contact us within 48 hours of delivery
- Provide clear photo evidence (for damaged items)
- Include your order number in correspondence
7. Contact Information
For shipping inquiries, please contact:
AsraSecret – Beauty & Skincare Online Store
Oudemansstraat 72
1504 KP Zaandam
Netherlands
Email: info@asrasecrets.com
Crafted with Care, Inspired by Nature
At ASRA, we combine botanical wisdom with modern skincare science to create products that nourish, protect, and enhance your natural beauty. Every formulation is carefully developed to deliver visible results while maintaining a luxurious experience.
Our commitment goes beyond skincare — we focus on quality, purity, and elegance in every detail.
We believe in:
- Thoughtfully selected botanical ingredients
- Safe and skin-friendly formulations
- Elegant, premium packaging
- Consistent quality you can trust
Premium Botanical Skincare for Everyday Glow
Our products are designed to fit seamlessly into your daily routine — offering hydration, nourishment, and renewal without compromise. From revitalizing oils to glow-enhancing masks, each product supports healthier, radiant-looking skin.
At ASRA, your confidence matters. That’s why we prioritize performance, safety, and customer satisfaction at every step.
- Visible results with consistent use
- Suitable for multiple skin types
- Luxurious yet practical daily care